- Themes: Assistance offered / Service Features / Universal Design Principles
- Categories: Communication / Digital capability / Physical and cognitive effort / Subscription, reservation and registration
- Services: Electronic parcel locker / Food delivery service / Multimodal route planner / Other / Ride or car-sharing
- Users: Designer / Developer / Service provider
Simplify the registration process
A complex registration process pushes potential users away from the service, simplify the registration process increases the chance that users register and use the application:
- Reduce the requested information to register for the App, requiring as fewer personal data as possible to function properly (e.g. allowing to add user’s home or work address to favorites)
- Provide an easy one-time registration
- Allow single sign-on through existing platforms/networks such as Google, Facebook etc…
- Include tutorials or tips for registration process
- Create a FAQ section related with the registration process