- Themes: Service Features
- Categories: Payment / Subscription, reservation and registration
- Services: Electronic parcel locker / Food delivery service / Multimodal route planner / Other / Ride or car-sharing
- Users: Designer / Developer / Service provider
Provide multiple, easy to use and safe payment options
- Allow several payment alternatives, including cash and digital wallets payments (e.g. PayPal)
- Offer the possibility of buying coupons for the service to allow cash payments, without the need for the rider/driver to carry cash money
- Ensure riders/drivers have a card reader machine
- Limit the number of external applications necessary to complete payment (banking app is necessary)
- Notify in advance all services and subscriptions that will be in auto-renewal mode, sending several reminders on different channels before subscription ends and before automatic payment (e.g. via mail, push notification, pop-up advice)
- Provide feedback on transactions, such as notifications and warnings, to reassure online payments.
- Implement digital payments with third party trusted services
