Increase the quality offer offering an extended range of services to satisfy special needs

  • Keep service available as many working hours as possible
  • Cover the largest geographical area as much as possible
  • Offer the option of booking in advance/reserving the service, also for food deliveries
  • Provide customizable booking options (e.g. request assistance with luggage)
  • Offer alternative channels to place orders (e.g., WhatsApp, Viber, phone number, etc.)
  • Food delivery services should increase food options (vegetarian, healthy, fresh-food and not only cooked food, etc.) (for delivery/ courier services)
  • Food delivery services should give users the opportunity to select preferences related with diseases, allergies and cooking requirements
  • Food delivery services should offer options of budget menus / offers for low income people